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Returns & Refunds

8 articles


Do you offer a satisfaction guarantee?

We want you to love your Miracle products. But if you’re having second thoughts, we make returns as simple as possible. Please send us a email at [email protected] and we will gladly accept returns or exchanges within 30 days of purchase. Returns

Is return postage covered?

The return shipping will be paid by the customer. Be sure to keep hold of your receipt in the meantime, since the responsibility of the return is yours until it reaches us.

Do I Have to return the products in their original packaging?

We would love that, but if you need to take your bedding out of the packaging and lay it all out to decide, that's ok too. Perfect folding into original packaging isn't a requirement for a return, however, in the interests of reducing waste, please t

Can I sleep in my sheets or use the towels and return them?

We would love to accept them if you aren't satisfied

Can I return products that have been washed?

Don’t worry, We will accept change of mind returns on products that have been slept in, used or washed.

Do you offer pre-paid returns for exchanges due to a Miracle Brand error?

If you've received an incorrect size than what you ordered or a damaged product, pre-paid return labels are only issued for domestic (US) orders. The pre-paid label is only valid for 15 days after it has been issued so please ensure you return for an

Do you refund shipping costs?

Shipping costs are non refundable and are the responsibility of a customer.

Do you offer refunds on SALE Items?

We have sales from time to time that are immensely discounted from our regular price to ensure our customers get the best value. Orders bought on a sale other than from our main website www.miraclebrand.co are non-refundable, this also is applicable